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Casual Registration Support Officer
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This vacancy is open to LB Sutton employees and agency workers only



Grade 4
Hourly rate £13.03
Working Hours Casual
Contract Type Casual
Spine Point 12

Location - Sutton Register Office

About the role

We are seeking a number of Casual Registration Support Officers to provide outstanding customer service whilst focusing on the statutory duties of a registration officer, which includes registration of marriage and Civil Partnerships.
Experience of working within the registration service will be useful but training can be given if transferable skills can be demonstrated. You will also display a high degree of self-motivation, commitment and flexibility, have good organisational skills, the ability to prioritise your workload, excellent attention to detail and the ability to make sound decisions following business and statutory guidelines.

Alongside this, you will proactively suggest ideas to improve service delivery and take ownership of personal learning and development within the London Borough of Sutton and the registration industry.

You will be required to work at weekends on a rota basis to register marriages within the London Borough of Sutton. It is therefore essential that you are a car driver and that your car insurance covers use of your vehicle for business purposes.

About You

The successful candidate will demonstrate excellent customer service, presentation and communication skills with ability to explain information in a clear and concise way.

You will have experience of dealing with members of the public, displaying empathy whilst focusing on individual needs as well as service delivery.You will take a collaborative approach, using your initiative to overcome obstacles and deliver results whilst supporting your peers and carrying out tasks efficiently in a methodical, organised manner.

For an informal discussion about the role please contact Maureen Turner, Nationality and Ceremonies Manager on 020 8770 6790 or email

Closing date: Midnight, Friday 26th April 2019
Interview date:  Tuesday 14th May 2019

Please apply online upload your CV and include a supporting statement referring to the Person Specification within the Role profile.pdf

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